APEX Customer Management System
Enroll with Trekket to gain immediate access to APEX, a branded Customer Management System designed specifically for retailers in the adventure market.
APEX allows you to manage and grow your business while on the go. Login from your mobile phone, tablet, or desktop. Easily upload and securely store customer information on file. Enjoy a streamlined checkout process with multiple payment options to choose from.
Streamline Customer Purchasing
- Customize your popular, seasonal or specialty orders for easy selection
- Easily add fees and taxes during the purchase experience
- Invoice on your mobile: customize and send unlimited invoices and quotes straight from your phone or tablet
- APEX monitors, manages and intelligently engages open orders with friendly email and text reminders
Effortlessly Manage Payments
- APEX allows you to easily manage your payments anytime, from anywhere – whether that be one-time payments or reoccurring payments through a layaway plan
- Automatically remind your customers to update their expired payment information so you don’t need to
- Customers enjoy streamlined checkout without re-entering payment details
Easily Accept Contract Signatures Via Mobile
- Customers can review and accept your most current terms and conditions via their mobile phone or tablet prior to completing their purchase
- Terms and conditions are archived with each order
Access Real-Time Reporting To Better Manage Your Business
APEX’s real-time dashboard allows you to easily review your adventure inventory, invoices or quotes, active purchases and payments received – enabling you to estimate your monthly revenue and cash flow to better manage your business.
Easily Expand and Grow Your Brand
- Enjoy branded digital onboarding simply by uploading your logo into APEX
- Your logo and brand are prominently displayed in all customer-facing interactions, including purchase emails, digital invoices and quotes, as well as your customer’s online purchase history
Seamlessly Engage And Communicate With Your Customers
- Use APEX’s intelligent customer engagement to grow your business and eliminate distractions
- Remind customers to complete an order with a text, or thank them with confirmation emails for purchases or payments received
- APEX automatically reminds your customers to update their expired payment information so you don’t need to chase payments
Securely Store Customer Information
APEX provides our partners peace of mind. Our platform securely stores sensitive information on secure servers, meeting compliance with payment card industry standards (PCI DSS).
Vigilant Payment Options
Payment Application
Securely manage payments and simplify billing administration
Digital invoicing and payment verification
Initial and scheduled payments
Receive payments anytime, anywhere
Layaway Plan
Improve conversions, increase order size and stabilize cash flow
Configurable deposits
Personalized payment terms
Scalable to any business size
Features Customized for the Adventure Market
Adventure Provider
Secure customer management system
Mobile-friendly invoices
Intelligent customer engagement
Reoccurring payment options
Manage your business anytime, from anywhere
Adventurer
- Streamlined checkout for repeat customers
Layaway plan with personalized terms
Flexible automatic payments options
Secure customer portal
Purchase protection from provider bankruptcy or fraud
Still managing your business with a spreadsheet?
Try APEX from Trekket.
No Integration Required
Start using APEX immediately, simply by subscribing
Multiple Payment Methods
Accept credit cards, debit cards and direct bank payments
Your Brand in Front
White-label capabilities allow for branded customer engagement
Your Business, Your Terms
Manage your business anytime, from anywhere
Reoccurring Payments
Reduce business distractions and billing administration
Increase Customer Loyalty
Eliminate frustration and offer discounts for repeat customers
Why Use Trekket?
What Makes Us Different?
Bundled solution
Turn-key customer management system, with integrated payment application and engagement capabilities to effortlessly do business.
→ Trekket is specifically focused on offering solutions to the adventure marketplace.
Founded by adventurers
Global network of adventure providers and outdoor retail industry influencers.
→ We are outfitters, hunters, fishermen, runners, hikers, outdoors people.
Enhanced purchase experience
Digital experience from purchase, through mobile invoice, contract acceptance and final payment.
→ We let you do what you do best, deliver memorable experiences. We do the rest.
