FAQ
Questions? We’ve provided answers for frequently asked questions below:
About Trekket – For Adventure Providers (Retailers)
Trekket is a financial technology company serving the adventure market with innovative solutions.
Trekket helps adventure retailers grow their business and better manage their cash flow by providing customer management technology with integrated payment options. Benefits include streamlined customer purchasing and checkout features with integrated installment payment capabilities. Adventure retailers are able to accept customer payments from an existing credit card, debit card, or bank account.
Starting in early 2021, Trekket will begin to expand access to our customer management system and multi-option payment application for new adventure retailer partners. Enroll now with Trekket to get on our wait list so you can be the first to use Trekket to manage your business, digitally invoice your customers, and get paid sooner. Click here to sign up! Please don’t hesitate to contact us with questions at contact@trekket.com.
Adventure retailers use Trekket to customize their popular, seasonal, or specialty orders for a simplified customer purchase experience, send unlimited invoices and quotes straight from their phone or tablet, and intelligently engage open customer orders with friendly email and text reminders.
Integrated payment application features enable retailers to personalize their customer payment options based upon individual cash flow needs. This includes the initial deposit to reserve the purchase, followed by the number of payments required to pay off the remaining balance. Retailers have the option to offer no interest and fee-free layaway plans to their customers.
Adventure retailers are able to accept payments from an existing credit card, debit card or bank account. Trekket accepts Visa, Mastercard, American Express and Discover.
Orders
- Adventure retailers sell adventures to customers through Trekket’s customer management system by enabling them to easily select preconfigured orders, applicable fees, and taxes.
- The retailer securely invoices the customer via their phone or tablet.
- The customer verifies their purchase, accepts retailer terms and conditions, and sets up a payment method via their mobile.
- Trekket initiates billing administration to pay the retailer.
Note: Terms and conditions are archived with each order.
Adventure retailers have the flexibility to customize their deposit requirements and payment options to meet their individual business objectives. This includes customizing deposits for each order, as well as the number of payments required to pay the remaining balance.
Payments can be personalized to individual customer cash flow needs, which includes a layaway plan option to allow customers to afford more and spread payments over time with no interest or hidden fees.
Implementing Trekket
Starting in early 2021, Trekket will begin to expand access to our customer management system and multi-option payment application for new adventure retailer partners. Enroll now with Trekket to get on our wait list so you can be the first to use Trekket to manage your business, digitally invoice your customers, and get paid sooner. Click here to sign up!
If you have any questions about Trekket, our customer management system, or our payment application, please don’t hesitate to contact us at contact@trekket.com and we will get back to you ASAP.
Safety
Yes. Trekket utilizes a secure platform that adheres to all PCI DSS requirements.
Trekket uses valid authorizations from the credit card issuer just like a standard credit card purchase. By implementing Trekket’s solution, you can offer your customers a new, secure payment solution.